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| Job Title: |
Training and Quality Manager (Makati) |
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Job Category:
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Other
[ View All Other Jobs ] |
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Job Description:
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Requirements:
• To apply for this exciting opportunity, you must have a minimum of 2 years work experience in a related field (preferably Assistant Manager / Managers specializing in quality control and training or equivalent).
• Comprehensive knowledge of quality assurance practices and processes
• Comprehensive experience with all aspects of training (assessment, development, facilitation, analysis, etc.) in a call center environment
• 3-5 years experience in the contact center or BPO industry
• Previous experience in Six Sigma or continuous improvement initiatives
• Ability to analyze statistical information
• Proficient with spreadsheets and word processing software
• Fluent English communication skills both written and spoken
• Effective business, proposal and report writing
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Skills:
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Language requirements:
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Employment type:
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Salary Range:
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Unspecified
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| Other Information |
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Degree:
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Bachelors
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Experience (year):
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Unspecified |
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Job Location:
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Philippines |
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Post Date:
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07/11/2007 |
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| Contact Information |
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Company:
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Sutherland Global Services Philippines Inc. |
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Contact Name:
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Ms. Maria Editha Villanueva |
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Contact Email:
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mariaeditharosarioeustaquio_villanueva@suth.com |
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Address:
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9/F Exportbank Plaza Exportbank Drive corner Chino Roces Avenue
,Makati City - Philippines |
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Contact Phone:
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459-2900 |
| Contact Instructions: |
Please send your resume to mariaeditharosarioeustaquio_villanueva@suth.com
For concerns, you may contact 459-2900 local 3688 and look for Myca
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